Policies

Booking terms

Cancel 7 days before your dining date for a 100% refund.

Cancellation & refunds

  • •Cancel 7 or more days before the dining date: 100% refund.
  • •Cancel between 7 and 3 days before: 50% refund.
  • •Cancel less than 72 hours before: no refund, as produce and preparation have been committed.
  • •Rescheduling is free up to 7 days before the dining date, subject to availability.

Booking & confirmation

  • •Every request is reviewed personally by Chef Noaman and confirmed within 24 hours.
  • •A booking is only held once confirmed. Requests are answered in the order received.
  • •Prices are quoted per guest and confirmed again before you commit.

Menu & dietary requirements

  • •Menus can be adjusted for allergies, vegetarian and dietary requirements when shared at booking.
  • •All ingredients are sourced fresh on the day. Some dishes may change with seasonal availability.
  • •All dishes are prepared halal-friendly unless stated otherwise.

Guest count & minimums

  • •Each menu has a minimum guest count shown on the menus page.
  • •Guest numbers can be increased up to 72 hours before the event, subject to capacity.
  • •Reductions in guest count within 72 hours are charged at the confirmed number.

The day of your event

  • •The chef arrives with enough time to set up, cook and serve at your requested time.
  • •A suitable kitchen and access to the address are required. Any access restrictions must be shared in advance.
  • •Travel outside Dubai is subject to an additional arrangement agreed at confirmation.

Payment

  • •No payment is taken through this website. Payment is arranged directly with FANG Synergy once a booking is confirmed.
  • •Invoices are issued in AED and are payable before the dining date unless agreed otherwise.

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